VETSCONNECT TEXT MESSAGING TERMS
Consent to Receive Text Messages
VetsConnect recognizes two categories of SMS consent — account (transactional) and promotional. No checkbox is ever pre-checked, and no consent is a condition of purchase or of using the service.
How they are collected depends on where you opt in. The web consent form presents the two categories as separate, independently unchecked checkboxes, so you may consent to one, both, or neither. The single SMS checkbox in the app covers both categories together, as its wording describes; ticking it consents to both, and clearing it withdraws both.
Account (transactional) messages:
- Welcome and onboarding messages
- Veteran status confirmations
- Subscription and billing notices
- Customer care replies
Message frequency varies (approx. 2-4 messages per month).
Promotional messages (optional):
- New discount alerts near your location
- Veteran event reminders
- Community and feature announcements
Message frequency varies (approx. 2-4 messages per month).
The two consents may be given separately at https://vetsconnect.site/sms-consent, which requires no login and lets you accept either category on its own. Account registration and the in-app SMS setting use a single checkbox that covers both categories at once.
Message Frequency & Rates
Message frequency varies, at approximately 2-4 messages per month for each category of consent you give. Message and data rates may apply.
Your Privacy
We do not sell, rent, or share your phone number or your SMS consents with any third parties for their own marketing. Your information is used only to operate VetsConnect. See our Privacy Policy.
Opting Out
Reply STOP to any message to unsubscribe from all VetsConnect texts. Turning off the SMS setting in the app withdraws both consents together. To withdraw promotional consent only while keeping account messages, contact us using the details below and we will apply it to your account.
Help & Contact
Reply HELP for help. Contact us at connectvets.app@gmail.com or (919) 285-1598.
- Vets Connect Network LLC
- Address: 2664 Timber Drive, Garner, NC 27529
- Website: vetsconnect.site